Frequently Asked Questions

Contact us with any questions not listed below!

Where is Itsy Bitzy Couture located?

Itsy Bitzy Couture is an online based store, however, we do have local boutiques in the Redlands area that carry our products. You can purchase through our online store and request your personalized onesies through our email address. One day I hope to open up a little boutique.

Do you combine shipping? What shipping method do you use?

After the purchase of 2 or more clothing items, a flat rate of $4.80 will be charged. We ship first class parcel post unless you request priority or next day. In that case, you will need to e-mail or call us and we will let you know the additional shipping charges.

Are Itsy Bitzy clothing items machine washable?

We recommend hand washing our items since they are handmade because this will result in longer wear. They can, however, be washed on a gentle cycle and hung to dry or dried on low heat.

How can my baby be showcased on your website?

Send us pictures with your little one wearing Itsy Bitzy, and with your permission, we will add your lil' rocker to our website!

How can I make a purchase if I don't have paypal?

Even though we use paypal as a service, it is not required that our customers have a paypal account. There is a link on the check out page of paypal that allows our customers to pay with another form of payment.

How do I know my billing information is secure after purchasing items?

Because we use paypal, we do not see your billing information. Paypal is a secure site and will not share your information. Paypal is a third party payment processing service.

What happens if I do not receive a confirmation of payment?

Please click on the CONTACT US tab and leave us an message. We will respond quickly or you can always give us a call. (909) 809-2590.

 
Itsy Bitzy Couture

East Highland, Ca 92346
itsybitzycoutureclothing@yahoo.com
Copyright 2008. All rights reserved.